FAQ’s

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Frequently Asked Questions

Frequently Asked Questions By Our Customers

Do you offer group discounts?

Yes, we provide special discounts for groups of 10 or more people. Please contact us for group pricing.

What is the best tour from Auckland on a rainy day?

We recommend the Waitomo Glowworm Caves Tour, as it takes place indoors and is ideal for wet weather.

Does Auckland get snow?

No, Auckland does not experience snowfall during winter.

Does it snow in New Zealand?

Yes, snow occurs in certain regions during winter, mainly in alpine and mountainous areas.

When is the best time to visit New Zealand?

New Zealand is a year-round destination. For warmer weather, the best time is from October to early April. Winter lovers can visit between June and September for snow experiences.

What vehicle sizes do you use?

We operate a range of vehicles including 3-seater, 7-seater, 11-seater, and 19-seater vans. All tours are conducted as small-group experiences.

Can pick-up and drop-off locations be different?

For day tours, this depends on availability and daily schedules. For private tours and multi-day trips, pick-up and drop-off locations can be fully customized. Extra charges may apply.

Is pick-up and drop-off available at Auckland Cruise Terminal?

Yes, pick-up and drop-off are available directly at the Auckland Cruise Terminal.

Do you offer cruise shore excursions from Auckland?

Yes, we offer cruise shore excursions. Tours are planned according to your ship’s docking schedule to ensure timely return to the port.

How long is the drive from Auckland to Rotorua?

The drive from Auckland to Rotorua attractions such as Te Puia, Wai-O-Tapu, and Skyline Rotorua is about 3 to 3.5 hours each way.

How long is the tour at Te Puia Geothermal Valley?

The guided tour at Te Puia takes approximately 1.5 hours.

Can I take photos or videos inside Waitomo Glowworm Caves?

No. Photography and videography are not allowed inside the caves to protect the glowworms and natural formations.

Is the Waitomo Glowworm Caves tour guided?

Yes, the experience is fully guided by local experts and includes walking through the cave followed by a scenic boat ride.

How long is the Waitomo Glowworm Caves tour?

The guided tour inside Waitomo Glowworm Caves lasts approximately 50 minutes.

Can I stay longer at Hobbiton?

On regular day tours, including private tours, the visit is limited to 2 hours. If you wish to stay longer, we recommend booking the Hobbiton Evening Banquet Tour. Please contact us for more details.

How long is the drive from Auckland to Hobbiton?

The drive from Auckland to the Hobbiton Movie Set takes approximately 2 to 2.5 hours each way, depending on traffic conditions.

Do you provide tailor-made private itineraries in New Zealand?

Yes, we specialize in creating custom private itineraries across New Zealand. Every tour is tailored to your interests, travel style, time, and budget.

Can day tours be upgraded to private tours?

Absolutely. Any of our standard day tours can be converted into a private tour for more flexibility in timing, stops, and sightseeing.

Do you offer private tours from Auckland?

Yes, we offer private tours departing from Auckland. All our day tours can be upgraded to a private tour, allowing you to enjoy the vehicle exclusively and travel at your own pace.

Didn’t find the tour you’re looking for?

If your tour is not listed, we can design a custom private tour tailored to your preferred destinations, schedule, and group size.